Frequently Asked Questions

Frequently Asked Questions

FAQ — Order Tracking, Shipping, & Returns Help

Quick answers to our most commonly asked structural and order questions. If you need further assistance, please contact our support desk at info@fashionbodysuit.com.

1. Shipping & Delivery

Q: How much do you charge for shipping within the US?

A: Standard domestic shipping is entirely Free ($0.00) for all orders across the United States. There are no hidden handling fees or minimum purchasing criteria.

Q: What are your order handling and transit timelines?

A: Our daily order handling cutoff is 3:00 PM EST. Order processing takes 1–2 business days (Monday–Friday). Once your order is systematically dispatched, domestic carrier transit takes an estimated 3–5 business days (Monday–Friday).

Q: Where do your products ship from?

A: To maintain direct-to-consumer pricing parameters and keep our bodysuit catalog constantly updated, items are fulfilled and dispatched straight from our trusted international production hubs.

2. Returns & Refunds

Q: What is your standard return policy window?

A: We offer an open 30-day return policy for our US buyers. You have exactly 30 days from the documented date of carrier delivery to contact our email desk and obtain a formal return authorization before mailing items back.

Q: Do you charge a restocking fee for processing returns?

A: No. We charge no restocking or handling fees ($0.00) on any valid, authorized returns.

Q: Where do I mail my return package?

A: All authorized domestic returns from the United States must be sent straight to our local hub: Fashion Bodysuit Returns, 84 E 7th St, New York, NY 10003, United States. Please note that our UK registration address is an administrative registry point only and is completely restricted from accepting merchandise returns.

Q: Are there any specific return eligibility rules?

A: Yes. For strict health and consumer safety reasons, bodysuits must be completely unwashed, unworn, and returned with their original packaging and interior labels completely intact. The **protective hygiene strip must be completely untampered with and attached** to qualify for credit.

3. Orders & Payments

Q: Can I modify or cancel my order parameters after checkout?

A: Sizing adjustments or cancellation requests can be executed up until our daily cutoff time of 3:00 PM EST. Once an order is processed by our automated fulfillment nodes, parameters are locked, and standard return policies will apply.

Q: What forms of payment do you accept?

A: We accept all major secure transaction channels displayed during checkout, including Visa, Mastercard, American Express, and PayPal. All financial traffic is fully encrypted via standard PCI-DSS platform networks.

Still Have an Inquiry?

Our customer care desk replies to all transaction and tracking questions within 24 hours:

info@fashionbodysuit.com Corporate Office (Non-Return Site): Fashion Bodysuit, 122 Pen Park Road, Bristol, AVON, BS10 6BP, UK
Authorized US Returns: Fashion Bodysuit Returns, 84 E 7th St, New York, NY 10003, USA

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